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Charity Bag Collections

Charity Bag Collections are a really simple way to donate unwanted quality items to us. Our frequently asked questions area below tells you everything you need to know.

 

Charity Bag Collections FAQs

 

I’ve received a yellow bag through my door, what should I do?

Simply fill them with your unwanted items and leave them outside your door for collection on the day specified on the bag. Enable Ireland house collections take place every three months nationwide. Before making a collection we post our yellow charity bags through your door. Your unwanted goods can mean much needed funds for our services.

 

How do I know when the collection will take place?

It will say at the bottom of the yellow bag wrapper. Just look along the days of the week until you see a tick. Our bags are posted at least two days before a collection, so for example, if you’ve received the bag on a Friday and the tick is for a Monday, it will be the following Monday that your collection will take place.

 

I’ve heard about bogus collectors in the news, how do I know that the bag is from a reputable charity?

Unfortunately what was once an effective way of removing the hassle from donating unwanted good to genuine charities is being spoilt by illegitimate groups who claim to be collecting for charity but in fact are not. You may have received a variety of charity bags through your door and it is important to make sure that you use a bag which is legitimate. All Enable Ireland bags carry a registered charity number and our contact details. As well as this, a good item to look out for is the Irish Charity Shops Association logo – this tells you that the charity is registered and reputable. For more information on the ICSA, visit their website on www.icsa.ie. 

 

What if I’m not home when the pick-up is scheduled?

You do not need to be in on the day of your pick-up. Our pick up times are between 7.30am and 10am. You can simply leave the bag outside your front door where our collectors will be able to see it. 

 

What if it’s not safe to leave my bag outside?

You can reduce the risks of your bag being picked up by bogus collectors by putting it out the morning of the collection instead of the night before. Alternatively, if you’re going to be at home on the day of the collection in your area, and during the collection hours of 7.30am to 10am, we can arrange to have our driver ring your doorbell to make the collection. You will need to call when you get the bag and at least one day before your collection is scheduled to arrange this. Please note the collection will have to be made within the collection hours and the driver may turn up at any point during these.

 

Alternatively, if you live near an Enable Ireland shop, you can bring the bag into the store directly. Visit our Retail Locations (will be a link) page to see if there is a store near you.

 

How to I know if the pick-up person is from Enable Ireland?

All Enable Ireland collectors wear identification, so you’ll be able to recognise us straight away.

 

My bag has not been collected, what should I do?

If your scheduled collection did not take place, this could have been for a number of reasons, perhaps the collector couldn’t visibly see your bag or the bag was left out after the specified collection hours. Please help us to rectify the problem by giving us a call on our freephone number 1850 204 304.